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Terms & Conditions

• The facility of applying through VISA LOUNGE , a division of the Shree Siddhivinayak Travels Pvt Ltd. Hereinafter referred as VISA LOUNGE is open only to BOTH Indian & Foreign passport holders visiting countries as per the list on our website and fulfilling the eligibility conditions announced from time to time by the respective Immigration Department

• Issuance and approval of a visa is regulated by the respective immigration authority an governed by their rules and regulations, subject to the applicant fulfilling the eligibility conditions. These rules are amended / updated from time to time by the respective immigrations department Please note that visa issued by the immigration department is valid for entry and exit at each of the countries available on the website. This visa is not valid for entry and exit from any other airports

• VISA LOUNGE role is limited to accepting the visa application and required documentation, forwarding the application to the respective immigrations for consideration of visa issue and communicating the immigrations Decision on the application for visa to the applicant.

• Visa fees & Service charges are non refundable / transferable under any circumstances whatsoever.

• The Applicant will be required to fill in a Visa Application Form accurately and submit the same with the applicable visa fees, valid passport and necessary documentation as specified in the Visa Application Form. Applicants must hold valid travel documents and comply with the requirements of the respective immigration department and requirements specified on the Visa Application Form.

• VISA LOUNGE will not be responsible and liable to the applicant, if the applicant if unable to travel due to denied boarding, offloading, cancellation of flight, delays or force majeure situations, break down of machinery and / or internet connectivity or any other cause or circumstances beyond their control.

• VISA LOUNGE does not accept any responsibility for late, lost or misplaced applications and / or the veracity of the contents of the application. Incomplete and double applications will be disregarded. The Applicant accepts and acknowledges that the courier acceptance and delivery service is operated by a third party and VISA LOUNGE does not assume any responsibility or liability for the service of the courier company.

• The decision to grant or refuse a visa is the sole prerogative of the immigration department VISA LOUNGE is a facilitator and merely forwards the application and the issuance or pendency or refusal of the visa is the prerogative of immigration department. The decision of the immigration department is final. In case of rejection of visa application, no correspondence will be entertained and no visa fees or Service charges will be refunded and no reasons will be required to be given. It is clarified that processing of the visa application is prevented, delayed or restricted or interfered with for any reasons whatsoever resulting in delay by immigration dept. to process the applicants visa application, then VISA LOUNGE shall not be liable to the applicant for any loss or damage which may be suffered as result of such causes and VISA LOUNGE shall be discharged of all its obligations hereunder

• Issuance of a visa or approval of visa application does not in any way give the applicant a right to the country. The entry is at the sole discretion of the Immigration officer at the Airport who is a representative of immigration of the country. In case of denial of visa or entry by the immigration of the respective country, VISA LOUNGE shall in no way be liable to the applicant in any manner whatsoever

• The visa must be accepted as offered and is non – transferable and non extendable.

• VISA LOUNGE shall not be liable for any losses or damages, which the applicant may suffer arising from delay in processing or receiving of visa.

• VISA LOUNGE shall not be liable for any losses or damages, which the applicant may suffer arising from delay in processing or receiving of visa.

• The visa is valid as per the immigrations rules and regulations as amended from time to time. The visa must be availed within its period of validity.

• All Indian and the visiting countries regulations apply and in case this facility is deemed invalid or cancelled due to any Indian / or the entry immigration department regulation or order, VISA LOUNGE shall not be liable in any manner whatsoever to the applicant.

• Applicants will be solely responsible to ensure they fulfill Indian and the entry country’s requirements for travel which may include Police clearances etc

• VISA LOUNGE shall take all reasonable measures to ensure that information provided by the Applicants to VISA LOUNGE will remain confidential. However VISA LOUNGE shall not be liable for any unauthorized access by any means to that information.

• The applicant agrees to indemnify and hold VISA LOUNGE, its officers, directors, agents, subsidiaries, clients, joint venture partners and employees, harmless from any claim, expense, loss, damages or demand, including reasonable attorneys fees, incurred or sustained by VISA LOUNGE and / or its officers, directors, agents, subsidiaries, clients, joint venture partners and employees arising out of the breach of these terms & conditions by the Applicant and / or any act of omission or commission attributable to the Applicant (or) violation by the Applicant of any law of any country or the rights of the third party.

• In no event and under no circumstances shall VISA LOUNGE and / or its representatives be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever to anyone.

• Any overstay beyond duration of Visa invites fines and penalty by the respective immigration. Payment of overstay penalties is to borne solely by the applicant/passengers and the applicant/passenger is fully liable/responsible for the same. Any penalty raised by immigration towards VISALOUNGE will be payable by the passenger in full within the stipulated period. If passenger has documentary evidence (Entry / Exit stamps / Airline Ticket Copy / Boarding Pass) to prove that passenger has exited before expiry of VISA, then VISA LOUNGE will provide adequate support to clear overstay case from DNRD. However, final decision on the same will be of DNRD. VISA LOUNGE shall not be liable for any penalties including for overstay levied by DNRD on the applicant/passenger under no circumstances whatsoever.

• If you have not opted out of receiving marketing materials, we may also use your personal information to identify other products and services that might be of interest to you and to market additional goods, services and special offers from us, our affiliates or our third party business associates. You can choose not to allow VISA LOUNGE to use or disclose your personal information for marketing purposes by indicating your preference on the visa application form.

• Ok To Board (OTB) is an airline requirement. Therefore giving written valid PNR is mandatory at the time of submission of application. OTB Charges, as applicable, need to be paid at the time of submission of application. OTB updating process takes 48 hrs approximately after issuance of valid Visa. It is the primary responsibility of the applicant to check the OTB status with concerned airline at least 48 hrs prior to departure. In case of change in PNR it is the sole responsibility of the applicant to convey in writing to us at least 48 hours in advance prior to departure & pay additional charges if applicable.

• These terms and conditions shall be governed and construed in accordance with the law of India. Any claims of disputes arising in relation to the services provided by VISA LOUNGE to the applicant shall be subject to the exclusive jurisdiction of the court in Mumbai.

• VISA LOUNGE reserves the right to add, alter or vary these terms and conditions at any time without notice or liability and all applicants availing of this facility shall be bound by the same.

Call Center

Head Office

216/217, New Sonal Link Ind. Est, Bldg. No. 2,
Opp Hotel Sai Palace,
Link Road, Malad (W),
Mumbai 400 064, India

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Why Visa Lounge

Online Applications

Apply for visa online with the Visa Experts - Visa Lounge . As the online Visa Expert, we provide a stress-free visa application process that is easy to understand and navigate, through our automated platform. We believe that the excitement of the trip should begin right at the planning stage. Bid adieu to standing in long queues and the tiresome documentation process. Just upload your details, visa requirements along with your documents and let us take care of the rest. Once you apply for visa with us, you can check your application status online. Our mobile application enables you to stay in touch with us on the go, through your iOS, Windows and Android phone.

24 X 7 Support

As expert visa providers, we have automated services that are highly comprehensive and easy to understand. But there might be times when you may require expert guidance or assistance. This is where our visa and immigration support team comes in. Our dedicated team is always available to attend to your queries and provide you with the best travel solutions for your visa.

Special Services

As one of the leading online visa consultancy services and immigration consultants in Mumbai, we believe in providing end-to-end travel solutions to our customers. We know that an international trip is not just about flights to and from your destination. There are a lot of transit and airport experiences that can make or break the mood of the trip. Visa Lounge brings you its 'Meet & Greet' services that are focused at reducing your hassles through the airport. Meet & Greet facilitates your clearance through arrivals and departures, assists you with airline transfers, baggage claim, immigration checks and escorts you and your family through the airport with the greatest convenience. For our esteemed travellers we provide dedicated lounges in case you need to relax and collect your thoughts in an unfamiliar place, or you may just want to experience the pampering that the plush ambience of the airport provides.

Travel Insurance

We provide you with the best international travel insurance deals for all your medical and non-medical emergencies during your travel. The last thing you need to deal with during your travel is an exorbitant medical bill owing to a health emergency. Visa Lounge partners with the best travel insurance providers to enable you to get instant travel insurance online.